About Us

Mission Statement

SCHC is dedicated to meeting the diverse, holistic health needs of the communities of Scarborough by addressing the physical, mental, social, financial and environmental aspects of their health. Through the promotion of healthy lifestyles and the delivery of a comprehensive range of culturally competent health and social services, we cultivate vital and connected communities.

Vision Statement
To be recognized by our clients, communities and partners as leaders in championing holistic health and wellness for the diverse populations of Scarborough.

Our Story

Originally founded as West Hill Community Services in 1977, Scarborough Centre for Healthy Communities (SCHC) is one of the most established and comprehensive community health organizations in the province. The organization owes its beginnings to 13 community agencies, a core group of community leaders and countless volunteers who identified emerging health and social needs within Scarborough.

After incorporating and acquiring not-for-profit status, SCHC built on the initial services of our Meals-on-Wheels, home support, transportation and family support programs. We currently employ over 200 staff, engage over 475 volunteers and operate 40 distinct and integrated services across 10 sites that work together to improve the health of our community. We provide medical assistance through our clinics, are involved in a growing youth program and have a multitude of social support programs including a food bank.

In order to remain a client-centred, integrated, engaged and proactive organization, we’ve continued to work closely with our community members, foster partnerships with initiatives that address pressing needs while setting new standards of excellence. We work tirelessly to offer programs and opportunities that profoundly impact the health of the communities we serve.

Client Bill of Rights, Commitment to Customer Service and Privacy and Confidentiality Statement
At SCHC we've established guidelines that respect the rights and confidentiality of our clients.

Please view our Client Bill of Rights, Commitment to Customer Service, Accessibility for Ontarians with Disabilities Act 2015 (AODA), Client/Staff/Volunteer Feedback Policy and Privacy Policy.

Multi-Sectorial Accountability Agreement
Please view our accountability agreement and schedules as well as our Declaration of Compliance with the Central East Local Health Integration Network.

SCHC's AODA Plan
Please view our SCHC's AODA Plan (as of May 15th, 2017)

Quality Improvement Plan (QIP)
Please view our QIP Narrative 2019-2020